Shipping policy
Thank you for shopping with us! Below is our shipping policy to ensure a smooth and transparent process for all orders.
Order Processing Time
- All orders are processed within 3 business days.
- We strive to process and ship all orders as quickly as possible.
- Please ensure your shipping address is accurate to avoid delivery issues. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
Shipping Rates
- Canada: Ontario & Quebec: Flat rate shipping fee of $8 CAD. Free shipping on orders over $89 CAD.
- Canada: Other Canadian Provinces & Territories:Flat rate shipping fee of $12 CAD. Free shipping on orders over $89 CAD.
- United States: Flat rate shipping fee of $12 USD. Free shipping on orders over $89 USD.
Delivery Times
- Orders are shipped from our warehouse located in Toronto, Canada.
- Canada: Estimated delivery time is 3-9 business days after shipping.
- United States: Estimated delivery time is 4-9 business days after shipping.
Order Tracking
- All orders include a tracking number, which will typically be sent to you via email once your order has been shipped.
Contact Us
If you have any questions or concerns about your order, please don’t hesitate to reach out to us at Contact Us